An AI receptionist answers every call to a home services business, including 2am emergencies, books the job into your schedule and texts the customer a confirmation. For contractors, the first business to answer usually gets the job, so 24/7 coverage turns calls that used to go to voicemail into booked work.
Why contractors miss so many calls
Your techs are on roofs and under sinks. The office is busy or closed. Emergencies happen at night and on weekends. A homeowner with a burst pipe will not leave a voicemail; they will call the next number on the search results page.
What the AI receptionist handles
- Emergency calls, 24/7. It identifies true emergencies from your rules and pages the on-call tech immediately.
- Job booking. It captures the address, the problem and access details, and books the next available slot.
- Tech ETAs. Customers get a text confirmation and arrival window.
- Estimate follow-up. It follows up on open estimates so fewer jobs go cold.
- Maintenance reminders. Seasonal tune-up reminders bring customers back.
A typical after-hours call
A homeowner calls at 11pm because their AC is out. The AI receptionist answers on the first ring, confirms the address, asks whether anyone at home is at risk from the heat, and books the first morning slot. Under your rules it treats a vulnerable occupant as an emergency and pages your on-call tech. The customer gets a text confirmation before they hang up.
Getting started
Agent Help is live within 48 hours on your existing number. See how it works for home services, or check pricing.
Stop losing business to missed calls
A free 30-minute demo shows exactly how Agent Help would answer your calls. No setup fees, month-to-month, live in 48 hours.
Book a free demo